The focus of Tachista’s IT-solutions is to guide customers and sales personnel through the process of reaching a correct and complete order for a product or service, that will provide for all the customer’s needs.
- The order must be complete ie. all information necessary in order for the company to deliver the product or service is present.
- The order must be correct ie. the order specifies a product or service that the company wishes to deliver on the terms agreed.
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The finished order can specify a physical product eg. a holiday home or a cement factory just as it can describe a service offering such as an insurance policy or a service level agreement. In reality the outcome of the decision process could also be the result of a case process such as the conclusion of a mortgage application or an insurance claim.
The essence is that based on the same input, the IT-system will always reach the same correct conclusion – based on the business rules, legal paragraphs or product data that has been implemented in the system.
Use our experiences within IT-based configuration systems, dynamic rule engines and intelligent search to gain significant and lasting improvements in your business - Improvements that can be measured on both bottom line and customer satisfaction.
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